Service Overview: What to Expect
We believe in building trust — with you and your pets — right from the start. Here’s how we get things rolling:
1. Meet & Greet
Before accepting any new client, we arrange a free in-person visit to meet your pet(s), learn their routine, and ensure everyone feels comfortable. This meet-and-greet usually takes about 30 minutes to an hour. It gives us time to get to know each other, and more importantly, it gives your pets—especially dogs—a chance to get familiar with our scent. It’s our way of starting the bond early because we know not every pet is a one-size-fits-all.
2. Pet Profile & Vet Consent FORMS
You’ll be provided with two important forms:
- Pet Information Form – helps us get to know your pet’s likes, dislikes, quirks, and routines.
- Veterinary Consent Form – authorizes us to seek emergency care on your behalf if needed. Should anything happen (heaven forbid), we will take your pet to the nearest emergency veterinary center.
3. Annual Contract
Each household completes a yearly service contract, valid through December 31st.
This agreement helps streamline the process — you only pay for the days services are provided. We avoid the need to redo paperwork for each visit.
The contract also serves to protect both parties, clearly outlining expectations, responsibilities, and emergency procedures — so everyone knows what to expect and your pets receive the best care possible.
4. Custom Care Plan
No two pets are the same! So why should their care be? We’ll create a personalized care package based on your pet’s needs and preferences.
Examples include:
- Daily walks or quiet backyard time
- Filtered water only (no tap, no problem!)
- Specific treat preferences (carrots, venison, or no raw hide)
- Special handling for senior pets or those needing social distance
We’re here to make your pet feel safe, happy, and loved, just like YOU WOULD!
And the best part? Your pet gets to stay in their own home, where they’re most comfortable, surrounded by all their favorite smells, toys, and cozy spots.
Tailored Pet Visits
Every pet is different — that’s why we customize care to match their personality, routine, and needs. Whether it’s extra belly rubs, a quiet companion, or high-energy playtime, your pet gets the attention they deserve.
Extra TLC for Seniors & Specials
We specialize in gentle, patient care for senior pets and those with special needs, because comfort and kindness matter.
Your Pet’s Plan Starts Here
Drop-in Visits
Whether you’re on vacation or away for the day, we’ll stop by to check in, give care, and offer a little extra love.
Overnight Stays
We stay in your home to keep your pet’s routine and their favorite napping spots exactly the way they like it.
Dog Walking
A walk around the neighborhood for pups who need more than a quick sniff-and-go. Great for exercise, routine, and getting energy out!
Quick Relief Visit
A short and sweet visit to let your pet out for a potty break or stretch their legs when you can’t make it home in time.
Feeding & Fresh Water
We’ll make sure mealtime is right on schedule, water bowls stay full, and picky eaters get a little encouragement.
Medication Administration
Experienced care for pets who need pills, topical treatments, or special routines—always given with patience and love.
Light Clean-Up
We tidy up litter boxes, cages, and any little messes so your pet stays comfy and your home stays fresh.
Playtime & Affection
Every visit includes quality time and attention based on your pet’s unique needs, energy, and comfort level.
Photos & Daily Updates
Stay connected while you’re away with check-in pics, updates, and peace of mind knowing your pet is happy and in good hands.
EXTRAS (No Charge, Just Kindness)
Plant watering
Trash day bin service (to the road & back)
Adjust thermostat for pet comfort
Bring in packages
Sending visit updates with cute pics
Best of all, your pets get to stay comfortable in their own home and routine.
Step One: Connect With Us
Reach out to schedule a meet & greet, where we’ll get to know you and your pets, answer your questions, and discuss your specific care needs.
This first visit helps us build trust, learn your pet’s routine and where items may be stored, and ensure we are the perfect fit for your family.
Step Two: Personalized Care Plan
We’ll create a custom care plan based on your pet’s personality, preferences, and routine. Whether it’s daily walks, filtered water, or solo playtime, we tailor everything to what makes your pet happiest.
Step Three: Reliable, Ongoing Care
Once you’re all set, enjoy stress-free, dependable visits from someone who truly knows your pet. We’re available when you need us, whether it’s for long workdays, weekend getaways, or last-minute schedule changes.